Office Receptionist/Administrator

Frankfurt, Germany

Striving for excellence is in our DNA. Since 1993, we have been helping the world’s leading companies imagine, design, engineer, and deliver software and digital experiences that change the world. We are more than just specialists, we are experts.

DESCRIPTION


Currently we are looking for an Office Receptionist/Administrator for our Frankfurt office to make the team even stronger.

You will be working in a software and client facing environment representing the company and being the first point of contact, providing an excellent front of house service as well as administrative assistance to support HR Manager.

Responsibilities

  • Meet and greet guests in a friendly and polite manner, provide refreshments;
  • Provide a safe and pleasant user-friendly (and sustainable) office environment management of meeting rooms, setting up ahead of each meeting and ensuring they are clean and tidy afterwards ready for the next;
  • Answer and receive phone calls, dealing efficiently with external and internal inquiries and escalating messages effectively;
  • Arrange meetings/conference calls, typing, photocopying; prepare, bind and distribute reports, prepare presentation and filing;
  • Distribute incoming mail to the respective staff, organize Local and Global courier shipments (mail management);
  • Check inventory on regular basis and order office supplies (stationary, refreshments, purchases);
  • Assist HR Manager in all aspects of event planning and implementation such as hosted meetings, offsite meetings, conferences, and staff parties;
  • Assist where required the DE Senior Management team with managing business trips and any other admin task in relation to their day-to-day activities;
  • Respond to customer enquiries and complaints;
  • Health & Safety and Fire Officer responsibilities;
  • Be responsible for management of petty cash for the office in a timely manner;
  • Provide full administrative support for Senior Management team - collating expenses and their submissions through the online systems;
  • Provide additional support to HR & Finance/Operational and Senior Management.

Requirements

  • Previous front of house receptionist experience;
  • High standard of written and spoken English and German and a good telephone manner;
  • Excellent time management and organizational skills;
  • Fully proficient in all Microsoft Office programs (including Word, Excel & Outlook); competent user of the internet;
  • Ability to prioritize a busy schedule whilst maintaining excellent attention to detail;
  • Excellent communication and interpersonal skills with the ability to liaise with people at all levels;
  • Have entrepreneurial spirit and be forth coming with different ideas;
  • Resilient, resourceful and punctual;
  • Positive, proactive attitude in identifying issues at the earliest opportunity and in responding to internal and external client queries;
  • Able to share learning or enable process improvement;
  • Discretion when supporting activities and handling sensitive data.

We offer

  • Competitive compensation depending on experience and skills;
  • Regular assessments and salary reviews;
  • Opportunities for personal and professional growth;
  • Friendly team and enjoyable working environment;
  • Flexible working schedule enables work life balance;
  • Regular corporate and social events.