Delivery Manager

Grand Rapids, MI, USA

Ranked as #12 on Forbes’ List of 25 Fastest Growing Public Tech Companies for 2017, EPAM is committed to providing our global team of over 25,900+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty, and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.


You are strategic, resilient, engaging with people and a natural self-starter. You have a passion for solving complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as a Delivery Manager. Scroll down to learn more about the position’s responsibilities and requirements.

EPAM is currently looking to add a Delivery Director to our growing team in Grand Rapids. Our ideal candidate is part Solution Architect, part Program Manager, and part consultant that has some level of exposure to digital projects, specifically around e-commerce. The Delivery Director will act as a key senior technical resource, partnering with our Account Managers to engage with clients, run projects, and delivery successful solutions. If interested, please review the details below.

What You’ll Do

  • Responsible for handling end-to-end delivery and all related delivery matters with a focus on e-commerce and digital projects for clients in the Midwest;
  • Take a proactive part in suggesting technologies, tools and approaches;
  • Responsible for setting up the project from the ground up, as well as advocating for the best engineering practices and tools for effective use;
  • Contributes to the presales activities including estimations, architecture reviews, and documentation;
  • Contribute best practices & processes as well as delivery management knowledge base to the company;
  • Responsible for staffing/resourcing for successful project delivery, proactively supervising technical delivery teams both onshore and offshore;
  • Drives engagements of the average size of 20-50+ FTEs in total;
  • Governing the delivery across stakeholders, handling complicated engineering issues, making sure the design, code and overall solution is of top-notch quality. Is completely responsible for the overall customer experience in terms of delivery;
  • Responsible for developing and executing the succession plan of the projects on their account;
  • Takes a proactive role in contributing to the best delivery management practices and processes within the company;
  • Participates in mentoring and talent development programs for delivery leads and managers.

What You Have

  • Experience acting as a Delivery Manager or Solution Architect on complex technical projects;
  • Experience in digital or retail projects a huge plus;
  • Knowledge of Hybris or similar E-commerce platforms such as Demandware, IBM Websphere, Magento or Salesforce Commerce is also a huge plus;
  • Strong knowledge of Big Data, Business Intelligence, IoT, Cloud, and/or Analytics;
  • 8+ years of experience in software delivery;
  • 3+ years in positions of Delivery/Team Lead, Solution/Enterprise Architect, or Delivery/Project/Program Manager;
  • Experience delivering web applications using Java/JavaScript technologies;
  • Experience in governing project delivery across the board of all stakeholders and proven track record in handling complicated engineering issues, assuring quality and timely delivery;
  • Strong, proven experience in software engineering with ability to design and deliver sustainable solutions;
  • Experience in the design and implementation of continuous integration, delivery, and deployment setups;
  • Strong communication skills, and proven ability to handle conflicts and taking on responsibility;
  • Experience and up-to-date knowledge of design and implementation of end-to-end solutions (including OOP, SOA, mobile, and responsive applications);
  • Experience with outcome based setups, delivering on hard commitments and fixed timelines;
  • Agile/Scrum experience is a must;
  • Professional services experience is preferred.

What We Offer

  • Medical, Dental and Vision Insurance (Subsidized);
  • Health Savings Account;
  • Flexible Spending Accounts (Healthcare, Dependent Care, Commuter);
  • Short-Term and Long-Term Disability (Company Provided);
  • Life and AD&D Insurance (Company Provided);
  • Employee Assistance Program;
  • Matched 401(k) Retirement Savings Plan;
  • Paid Time Off;
  • Legal Plan and Identity Theft Protection;
  • Accident Insurance;
  • Employee Discounts;
  • Pet Insurance.