Striving for excellence is in our DNA. Since 1993, we have been helping the world’s leading companies imagine, design, engineer, and deliver software and digital experiences that change the world. We are more than just specialists, we are experts.
Today we are a team of result-oriented recruiters who help strong vision of developing business with key stakeholders. EPAM helps to transform the world with the power of software, enabling our customers to be competitive and disruptive in the marketplace through innovative technology solutions.
Coordinate the preparation of documents for work visas to a number of European countries (mainly Germany and the Netherlands) - initial application, visa renewal, maintenance of status;
Prepare relocation logistics for employees and their family members;
Act as the primary service contact for managers, recruiters, HRs and employees throughout the relocation process;
Provide full information and ad hoc assistance efficiently and within SLAs;
Track and register statuses of relocation cases, reporting issues/impediments and actions/solutions on a regular basis;
Disclose process gaps or growth areas and actively address them to improve the existing process;
Identify and resolve off- and onboarding issues and ensure that the relocation process is seamless;
Communicate corporate policies to employees and enforce compliance;
Report on case progress, relay stakeholder feedback and supply case statistics to management;
Perform quality work within deadlines with and without direct supervision.
At least 1 year of work experience, preferably (but not necessarily) in Global Mobility, HR, Personnel, Travel;
Ability to follow established processes and contribute to their improvement when needed;
Ability to negotiate and effectively solve problems;
Ability to learn quickly, multitask, and display initiative;
Excellent planning and organizational skills;
Resilience and willingness to work in a deadline-driven, flexible schedule environment;
Proven proactiveness to handling assignments and streamlining workflow;
Ability to successfully cooperate with various stakeholders to achieve results;
Excellent communication skills;
Strong customer focus and ability to use in practice service excellence principles;
Understanding of commonly used office and collaboration tools (Office, SharePoint, Google Drive, Skype);
Excellent written and verbal command of English; knowledge of German and/or Italian is a plus;
Completed University degree.
Experience exchange with colleagues all around the world;
Competitive compensation depending on experience and skills;
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