Project Manager

Minsk, Belarus

DESCRIPTION


You are strategic, resilient, engaging with people and a natural self-starter. You have a passion for solving complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as a Project Manager. Scroll down to learn more about the position’s responsibilities and requirements.

ABOUT PROJECT


Our client is a major multinational mass media and information firm founded in Toronto, Ontario, Canada. This organization operates in 100+ countries and has five divisions: Financial and Risk, Legal, Intellectual Property & Science, Tax & Accounting, and Global Growth Organization. As a Project Manager, you will be able to provide second line support services, implement bug fixes, and fix production bugs.

Responsibilities

  • Manage schedules and allocation/distribution of tasks while collaborating with the tech lead;
  • Review all new bugs from the backlog with readiness to backup defect analyst at daily triage meeting;
  • Create and update team documents and policies;
  • Produce business reports (to the product team);
  • Manage Kanban board and tickets in Jira (check status, ask for updates, push for clarifying/fixing/testing/closing);
  • Identify/control risks and issues, properly report and escalate them, keep mitigation and resolution on track;
  • Play point-of-contact role by interacting with and keeping the customer involved and updated;
  • Assume Scrum master role for the team (status meetings, retro, etc.);
  • Control/improve team processes, back up team/tech lead in some functions;
  • Manage proper time reporting for the teammates.

Requirements

  • People management experience;
  • Strong project coordination/management skills;
  • Understanding of ITIL fundamentals (incident/problem/change management);
  • Experience in managing incoming queue (emails, tickets, requests, incidents, bugs, etc.);
  • Experience in Jira, including workflow management, dashboards, filters, Kanban boards;
  • Ability to support and drive continuous improvement process;
  • Excellent communication skills and ability to work in a large team;
  • Excellent negotiation skills;
  • Willingness to work for at least one year in this role.

Nice to have

  • Application support and/or software maintenance experience is a big plus;
  • Software development experience is a plus;
  • Understanding of SDLC, DSDM, Agile/Scrum;
  • Mentorship and onboarding experience;
  • Jira and/or TFS experience;
  • Advanced Excel skills;
  • B2 or higher English level (speaking and writing).

We offer

  • Innovative solutions delivery to the world’s digital changes;
  • Experience exchange with colleagues all around the world;
  • Opportunities for self-realization;
  • Friendly team and enjoyable working environment;
  • Engineering, corporate and social events;
  • Social package: professional & soft skills trainings, medical & family care programs, sports;
  • Free English classes;
  • Flexible working schedule.