Senior Delivery Manager

Malaga, Spain

Ranked as #12 on Forbes’ List of 25 Fastest Growing Public Tech Companies for 2017, EPAM is committed to providing our global team of over 25,900+ EPAMers with inspiring careers from day one. EPAMers lead with passion and honesty, and think creatively. Our people are the source of our success and we value collaboration, try to always understand our customers’ business, and strive for the highest standards of excellence. No matter where you are located, you’ll join a dedicated, diverse community that will help you discover your fullest potential.

DESCRIPTION


Currently we are looking for a Senior Delivery Manager for our Malaga office to make the team even stronger.

Our Technical Delivery Managers/oversee management and EPAM clients’ relationships, take a technically ‘hands on’ approach to define and deliver solutions and drive a culture of continuous improvement. They are accountable for the overall project delivery, client satisfaction and management of expectations while ensuring that the work is on strategy, on time and within budget.

You will be working alongside globally renowned and award-winning design, development and technology teams who are passionate about what they do and how they do it. Projects range from 20-100 people with typical large-scale clients in the Telecoms, Financial Services and Retail sector amongst others depending on demand.

We always hire for a career in EPAM, but the initial client for this hire is a leading UK-based Hedge Fund with aggressive growth aspirations and a challenging delivery agenda.

Responsibilities

  • Be responsible for technical end-to-end Delivery Management covering the full project initiation and life cycle: staffing, client management, delivery (dev and QA) and execution governance;
  • Take responsibility for production support, service levels and problem resolution;
  • Drive results, productivity, quality and value for the client, respecting their deadlines and objectives but also being an honest, realistic and committed partner to them;
  • Mentor, lead and motivate your team, rewarding high achievement and effectively resolving under performance;
  • Play a proactive role in proposing technologies, tools & approaches;
  • Suggest innovative solutions to business problems/processes that leverage technology to provide marketing differentiation, efficiency improvements, and better user experiences;
  • Investigate complex issues of production delivery, run the root cause analysis, establish a solution and push it through required steps necessary in order to deliver;
  • Drive integrated teams to deliver solid technology solutions in support of key client initiatives;
  • Co-ordinate the preparation of customer proposals and statements of work;
  • Work closely with multi-disciplined teams of product owners, architects, engineers and quality assurance across the whole of EPAM, to drive estimates, delivery plans and retrospectives;
  • Identify and manage engagement risks and flag major issues early.

Requirements

  • Ideally, you will have a hands-on Technical Delivery background with experience implementing and delivery of technical projects and solutions for clients ideally in the financial services sector You will be passionate about the whole delivery lifecycle and be someone who takes ownership and pride in delivering productivity, quality and innovation;
  • You have experience working in an Agile environment and ability to visualize technical solutions from beginning to end;
  • You have solid experience of working closely with onshore/nearshore/offshore teams and clients;
  • You have been responsible not only for development, but also production support of the products developed and have a good understanding of ITIL processes;
  • You can hire, motivate and lead a team of around 50 staff delivering a complex and challenging portfolio of change;
  • You form strong, honest and mutually respectful relationships with the key client, visiting their London office frequently.

We offer

  • 30 calendar days paid holiday, plus 12 bank holidays per year;
  • EPAM Lifestyle Events (‘’special leave’’);
  • Support with professional training;
  • Online Library and Career development;
  • In-house training and competence professional groups;
  • Regular social events;
  • Referral bonuses.