IT Support Engineer

Debrecen, Hungary

In Hungary currently 1400+ IT Engineers help the world’s leading companies imagine, design, engineer and deliver software that changes the world. We are in the heartbeat of EPAM, running a large scale of projects and technologies – which provides long-term international career path, travelling and even relocation opportunities for our colleagues.

We believe that the team you build is the company you build. Our offices are digital laboratories. Our clients are major global brands. We’re always looking for talented teammates. Think you’ve got what it takes?

DESCRIPTION


Currently we are looking for an IT Support Engineer for our Debrecen office.

Responsibilities

  • Support new colleagues regarding IT cases/PC, hardware, software;
  • Provide general user supports, workstation stand ups, trouble shootings;
  • Prepare documents and follow up IT processes inside the company;
  • Communicate with providers and network engineers;
  • Solve problems based on well-defined processes and checklists.

Requirements

  • Basic knowledge of networking (TCP/IP, DNS, DHCP server configuration);
  • Basic knowledge of Microsoft Windows Server management (Active Directory, WSUS, 3rd party antivirus service);
  • Advanced knowledge of administering Microsoft Windows based desktops (Win 7/Win 10);
  • User-friendly attitude willing to help employees solve their daily issues with the IT infrastructure;
  • Good communication skills and problem-solving attitude;
  • Strong communication skills in English and Hungarian are necessary;
  • Willing to learn new technologies and respond quickly to new challenges.

Nice to have

  • Experience with ServiceNow environment;
  • Basic knowledge of Windows Server 2008/2012;
  • PowerShell scripting.

We offer

  • Permanent job in a modern office in the company of many skilled associates;
  • Regular training and development opportunities;
  • Use of high-valued applications;
  • Bilingual work environment;
  • Competitive salary and benefits;
  • Recreation area;
  • Relocation opportunities;
  • International projects.