Global Mobility Specialist

Krakow, Poland

Striving for excellence is in our DNA. Since 1993, we have been helping the world’s leading companies imagine, design, engineer, and deliver software and digital experiences that change the world. We are more than just specialists, we are experts.

DESCRIPTION


Currently we are looking for a Global Mobility Specialist for our Krakow office to make the team even stronger.

Responsibilities

  • Coordinate preparation of documents for Polish visas, work and residence permits - initial application, renewal, maintenance of status;
  • Prepare relocation logistics for employees and their family members;
  • Provide assistance to employees with settling-in in Poland;
  • Act as the primary service contact for managers, recruiters, HRs and employees throughout the relocation process;
  • Provide full information and ad hoc assistance efficiently and within SLAs;
  • Track and register statuses of relocation cases, reporting issues/impediments and actions/solutions on a regular basis;
  • Disclose process gaps or growth areas and actively address them to improve the existing process;
  • Identify and resolve off- and onboarding issues and ensure that the relocation process is seamless;
  • Communicate corporate policies to employees and enforce compliance;
  • Report on case progress, relay stakeholder feedback and supply case statistics to management;
  • Perform quality work within deadlines with and without direct supervision.

Requirements

  • At least 1 year of work experience, preferably (but not necessarily) in Global Mobility, HR, Personnel, Travel;
  • Ability to follow established processes and contribute to their improvement when needed;
  • Ability to negotiate and effectively solve problems;
  • Ability to learn quickly, multitask, and display initiative;
  • Excellent planning and organizational skills;
  • Resilience and willingness to work in a deadline-driven, flexible schedule environment;
  • Proven proactiveness to handling assignments and streamlining workflow;
  • Ability to successfully cooperate with various stakeholders to achieve results;
  • Excellent and interpersonal communication skills;
  • Strong customer focus and ability to use in practice service excellence principles;
  • Understanding of commonly used office and collaboration tools (Office, SharePoint, Google Drive, Skype);
  • Excellent written and verbal command of English;
  • Completed University degree.

We offer

  • Possibility to be involved in an international project (Canada, China, Hong Kong, Mexico, USA, Switzerland, Germany, Sweden, United Kingdom, Russia, Belarus, Ukraine, Hungary, etc.);
  • Language classes (English and Polish);
  • Vast opportunities for self-development: online courses and library, experience exchange with colleagues around the world, partial grant of certification;
  • Career development center;
  • Possibility to take part in both: corporate and startup environment;
  • Possibility to relocate for short and long-term projects;
  • Relocation package for those who relocate to Krakow, Wroclaw, Katowice or Gdansk from other locations;
  • Benefit package (health care, multisport, lunch tickets, petrol vouchers and shopping vouchers, etc.);
  • Fruits on a weekly basis;
  • Sponsored sport activities, E-sport program;
  • We kindly ask you to include the following clause in your application: "Wyrażam zgodę na przetwarzanie danych osobowych zawartych w niniejszym dokumencie do realizacji procesu rekrutacji zgodnie z ustawą z dnia 10 maja 2018 roku o ochronie danych osobowych (Dz. Ustaw z 2018, poz. 1000) oraz zgodnie z Rozporządzeniem Parlamentu Europejskiego i Rady (UE) 2016/679 z dnia 27 kwietnia 2016 r. w sprawie ochrony osób fizycznych w związku z przetwarzaniem danych osobowych i w sprawie swobodnego przepływu takich danych oraz uchylenia dyrektywy 95/46/WE (RODO)";
  • Please note that only selected candidates will be contacted.