Mobility Specialist (Relocation Support)

Minsk, Belarus

DESCRIPTION


Currently we are looking for a Mobility Specialist (Relocation Support) for our Minsk office to make the team even stronger.

Responsibilities

  • Coordinate the preparation of documents for work visas to the U.S., Canada, UK and other countries (initial application, visa renewal, maintenance of status);
  • Prepare relocation logistics for employees and their family members;
  • Act as the primary service contact for managers, recruiters, HRs and employees throughout the relocation process;
  • Provide full information and ad hoc assistance efficiently and within SLAs;
  • Track and register statuses of relocation cases, reporting issues/impediments and actions/solutions on a regular basis;
  • Disclose process gaps or growth areas and actively address them to improve the existing process;
  • Identify and resolve off- and onboarding issues and ensure that the relocation process is seamless;
  • Communicate corporate policies to employees and enforce compliance;
  • Report on case progress, relay stakeholder feedback and supply case statistics to management;
  • Perform quality work within deadlines with and without direct supervision.

Requirements

  • At least 1 year of work experience, preferably (but not necessarily) in HR, personnel, travel;
  • Ability to follow established processes and contribute to their improvement when needed;
  • Ability to negotiate and effectively solve problems;
  • Ability to learn quickly, multitask, and display initiative;
  • Excellent planning and organizational skills;
  • Resilience and willingness to work in a deadline-driven, flexible schedule environment;
  • Proven proactiveness to handling assignments and streamlining workflow;
  • Ability to successfully cooperate with various stakeholders to achieve results;
  • Excellent communication skills;
  • Strong customer focus and ability to use in practice service excellence principles;
  • Understanding of commonly used office and collaboration tools (Office, SharePoint, Google Drive, Skype);
  • Excellent written and verbal command of English;
  • Completed university degree.

We offer

  • Experience exchange with colleagues all around the world;
  • Competitive compensation depending on experience and skills;
  • Regular assessments and salary reviews;
  • Social package: medical care, sports, family care;
  • Free English classes;
  • Opportunities for self-realization;
  • Friendly team and enjoyable working environment;
  • Flexible working schedule;
  • Corporate and social events.